Act quickly.
In the event of a gas emergency, act swiftly and follow these safety precautions;
Internally leaking gas :
- Because LPG is heavier than air, it’s critical to ventilate the building by opening all doors and windows.
- If your home has a cellar or basement, open all the doors and windows before you leave.
Gas leaks, both internal and external:
- Do not flip any electrical switches on or off.
- Do not smoke, strike matches, or do anything else that could start an ignition by putting out all open flames.
- Please manually open doors if there are any electrical security entry phones or locks.
- The process of managing your FYA gas online account is now simpler than ever.
- Keep informed about your usage and orders with clear information.
- Easily manage numerous accounts from one location.
- Pay for outstanding transactions securely, including by using your account credit.
- Get immediate access to online assistance for that extra hand when you need it.
View usage data:
Viewing your usage and determining how many more days of gas you have left is now simpler than ever.
Place orders:
If you’re in charge of placing gas orders, you can do so instantly at a time that works for you.
Make payments :
If you’re in charge of placing gas orders, you can do so instantly at a time that works for you.
View invoices and statements:
You can now view and download invoices and statements, as well as view your transaction history.
Manage your account details:
Whether you have one account or many accounts, you can now manage your account information and settings online.
Get help and support :
You can send a secure online message to our Customer Experience team as well as have quick access to FAQs, support articles, and live chat.
How to order:
Whether you need your supply in bulk, cylinders, or both, you may place orders quickly and conveniently by calling +251 11 666 3638, +251 11 690 2624 or by visiting your My Account page online.
When do you carry out maintenance:
While making a delivery to you, our drivers physically inspect the tank and let our tank maintenance staff know if any maintenance is necessary.
This may also pertain to reporting additional dangers, such as overgrown bushes or hedges next to the tank, about which we will let you know and which require your care.
A mandatory inspection of the tank is also carried out by our engineers every 10 years. A tank can last up to 30 years before needing to be refilled by you. We might have to exchange a tank for you sooner if, in the odd event that it does not fulfil our thorough periodic safety inspection criteria.
FAQ
According to statistics, the typical UK household spends close to £1,254 on energy costs annually. Because of this, increasing our houses’ energy efficiency is more crucial than ever.
Now is the ideal time to learn more about how improving our energy efficiency can help reduce the amount of CO2 emissions we produce, as environmental awareness grows throughout the world. You may significantly reduce your bill costs by following a few simple tips, especially during the winter.
Since both gas and oil are considered “wet systems,” LPG may typically replace oil with ease. We can assist you with an oil to gas conversion if you want to go from oil heating to gas.
The full installation procedure, including a new boiler and LPG tank, might be handled by our company. Additionally, we might carry away your old oil tank and remove your oil boiler. Then, anytime you need it, you may benefit from a safe, dependable supply of LPG.
Do’s :
- Make sure there is enough ventilation, and if there is a leak, sound an alert or cry.
- Try to keep the cylinders cool and away from sparks, flames, and sources of extreme heat.
- In windy conditions, avoid using LPG, and in the event of an unsafe situation, immediately halt all operations.
- When a suspected valve leak is present, put on the safety cap and set the LPG cylinder in an open space.
- Before using, thoroughly review the manufacturer’s suggested operating instructions.
Dont’s :
- Keep your LPG cylinder vertical at all times. The cylinder should only be used upright.
- Keep away from any source of heat, both direct and indirect.
- Without first inspecting the valve and “O” ring, do not connect the cylinder.
- Don’t leave the LPG cylinders that aren’t in use or connected lying around.
- Keep any unauthorised visitors out of the cylinder area.
- Avoid using electrical or battery-operated gadgets near the LPG shed.
Some tips while handling gas:
- LPG should be stored in a separate room with enough space between it and other volatile materials, especially flame.
- To store and control LPG, enterprises should construct Capacity Zones. The capacity zone’s stipulated restrictions should not be exceeded by the amount of LPG stored.
- It is crucial to make sure there is adequate ventilation when storing LPG in big amounts in industry so that any leaks can pass through and depressurize.
- Leakages in areas with high capacity should be watched for and avoided at all costs. SUPERGAS offers a number of tools to assist you stop leakage.
- LPG is simple to transport, but it shouldn’t be disregarded because the cylinders and bottles that are used for storage and transportation are also subject to wear and tear over time.
Quick Contact : Haya hulet previous freedom club, Addis Ababa, Ethiopia
Email : hornafricatrading2021@gmail.com
Contact number : +251 11 666 3638, +251 11 690 2624